Housecleaner Hiring: 3 Tips
For Safety and Success

3 Tips for Safety and Success When Hiring House-Cleaners.

Be careful you don't get taken to the cleaners by a company with a spotty track record.

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1 Ask Questions.

Among the most important to ask:

-- What is - and isn't - included in your basic cleaning service?

-- What training do your employees have?

-- Do you have references I may call?

-- Are your employees bonded?

-- Do you have a copy of your proof of liability insurance for my files?

-- May I see a list of your cleaning procedures and products?

-- Will you use cleaning products that are less toxic to kids, pets and so on?

-- Will you be paying for the supplies?

-- Will you give me a written cost estimate?

-- What are the names of the employees who will be coming to my home?

-- Do I need to be home when they arrive and while they are working?

-- Will the same person or team clean my apartment or home each each week or month?

-- If I give you a house key, what safe-guards do you follow to restrict its use?

-- What is your cancellation policy?

-- When do you expect payment?

-- What happens if I'm not satisfied?

-- What procedures do I follow if filing a claim for missing or damaged property?

2 Before the Cleaner Arrives.

-- Put away any delicate, breakable objects and tuck any valuables safely out of sight of the house-cleaner.

-- Put clutter away. If you're paying hourly, why pay the cleaner to move your things?