hiring a house cleaning service

We all want a clean house.

Tips for hiring a house cleaning service.

We don't always have time to clean it, however.

Or, maybe we just need a house cleaning service monthly to allow us to do the less time consuming surface cleaning weekly. Enter residential cleaning services, ready to bring in a team to make your home shine. 

A cleaning service will dutifully tackle your home's most formidable tasks - or those you simply abhor. 

These tips for hiring a house cleaning service can help you make a good choice for your needs - the first time.

House Cleaning Service: Specialists versus Generalists

To get the most bang for your cleaning buck, be sure to choose the right type of service company for your specific needs.

You have two options when it comes to cleaning companies: cleaning specialists and general cleaning companies. 

Which is better for you? If you require help throughout the house, a general cleaning company is probably the most efficient way to go. 

Most residential cleaners include complete floor-to-ceiling, room-by-room cleaning weekly, monthly, or on an as-needed basis.

Most are flexible, too, so if you have a specific task you need done, ask.

If given enough notice, most companies are usually quite happy to do everything from ironing and laundry to cleaning out the inside of the refrigerator and kitchen cabinets.

You'll have to pay for the extra time these tasks will take, of course. But buying yourself some freedom from small but necessary jobs around your home can be well worth the investment. 

When to Choose a Cleaning Specialist

If the only thing you don't do is windows, however, hire a professional window cleaning service. Ditto for the floors, carpets, and upholstery.

These site-specific professionals have the latest tools, products, and industry know-how to guide them to the very best methods to clean these surfaces. 

Of course general cleaning companies will handle most of these chores, but you may want to ask how extensively their workers have performed each job in the past. 

What to Know Before Signing on the Dotted Line

Before you hire a cleaning company, be sure to read the fine print of the cleaning contract.

Rates can vary widely, and some companies charge a cancellation fee equal to the cleaning service that would have been performed if you don't provide 24 hours cancellation notice.

Get estimates from at least three companies before you sign on the dotted line. 

Ask Detailed Questions About Services to Be Provided

Be careful you don't get taken to the cleaners by a company with a spotty track record. Ask these questions and follow these steps before signing on with a house cleaning service. 

The most important questions to ask include:

  • What is - and what isn't - included in your basic house cleaning service?
  • What training do your employees have?
  • Do you have references I may call?
  • Are your employees bonded?
  • How many will be arriving to do the job? 
  • May I see a list of your cleaning procedures and products?
  • Will you use cleaning products that are less toxic to kids, pets?

  • Will you be providing the cleaning supplies?
  • What are the names of the employees who will be coming to my home?
  • Do I need to be home when they arrive and while they are working?

  • Will the same person or team clean my apartment or home each each week or month?

  • What is your cancellation policy?
  • What happens if I'm not satisfied?

Before the Cleaning Crew Arrives

  • Put away any delicate, breakable objects, and tuck any valuables safely out of sight.
  • Put clutter away. If you're paying hourly, why pay the cleaner to move your things?

After The Service is Complete

Inspect the cleaning crew's work within 24 hours. If you have any complaints or questions, call or otherwise contact the company immediately so that they have the opportunity to make things right.

› Tips for Hiring a House Cleaning Service